Showroom Manager

Job Role

The Showroom Manager will be responsible for overseeing the daily operations of the showroom, managing the sales team, achieving sales targets, and ensuring an excellent customer experience. The role requires strong leadership, customer service skills, and the ability to drive showroom performance through effective team management and operational excellence.

Key Responsibilities

• Manage and oversee daily showroom operations.
• Lead, motivate, and supervise the sales team to achieve business objectives.
• Drive showroom sales performance and achieve assigned sales targets.
• Ensure customers receive excellent service and a positive shopping experience.
• Monitor sales activities and implement strategies to improve performance.
• Handle customer concerns and ensure timely resolutions.
• Maintain showroom standards, including product displays and overall presentation.
• Prepare reports and provide updates on showroom performance.
• Work closely with management and other departments to ensure smooth operations.

Requirements

• Bachelor’s degree in Marketing, Business Management, or a related field.
• CIM/SLIM qualification will be an added advantage.
• Minimum 2 years of experience in a similar capacity.
• Strong leadership and team management skills.
• Excellent spoken and written communication skills.
• Customer-focused mindset with the ability to provide superior customer service.
• Ability to motivate and guide a sales team effectively.
• Ability to work under pressure and achieve sales targets.
• Strong problem-solving and decision-making abilities.

• Team leadership and supervision
• Staff motivation and coaching
• Performance management
• Decision-making
• Conflict resolution
• Delegation and time management
• Excellent verbal and written communication
• Customer service excellence
• Negotiation and persuasion
• Presentation skills

• Competitive salary package with performance-based incentives.
• Career growth and professional development opportunities.
• Supportive and collaborative work environment.
• Opportunity to lead and develop a high-performing sales team.